Connect channel mentions with Fireberry records
When a channel post names a customer or prospect, check for an existing CRM record before starting a new thread of work.
Trigger
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Action
Fireberry: Query Records
Tool to query records with filtering, sorting, and pagination. use when you need to retrieve specific fireberry records by module.
Why this helps
A public update about a known contact can be easy to miss when it is separated from CRM context.
- Spot existing relationships mentioned in channel updates.
- Reduce unnecessary duplicate records.
- Give follow-up a useful account context.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Fireberry to Notis once in the portal.
- 2Create an automation in the portal or ask Notis conversationally for one.
- 3Ask Notis in plain language to query Fireberry for people or organizations mentioned in new channel posts and summarize relevant matches.
- 4Choose the Telegram New Channel Post trigger and a channel for run reports.
- 5Test with a real post that mentions a known contact and verify the match.
Questions about this workflow
Does the bot need to be in the channel?
The bot must be an administrator in the Telegram channel to receive new posts.
Will it create records for unmatched names?
This workflow queries existing records. State in the prompt how Notis should report when it finds no match.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Fireberry. A trigger fires from one place; an action lands in another.
Telegram triggers
Fireberry actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create a new Fireberry record
Tool to create a new record in a specified fireberry table. use when you have the table name and record data ready for insertion.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Picklist Values
Tool to retrieve all possible picklist (dropdown) values for a specific field. use when you need to load all available options for a picklist field in a record type.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Fireberry: Query Records
Tool to query records with filtering, sorting, and pagination. use when you need to retrieve specific fireberry records by module.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Connect any two apps with Notis in the middle.
Telegram and Fireberry, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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