Check Fireberry before following up in Telegram
A quick confirmation can bring the right CRM context into a follow-up, helping you avoid a separate search and a second interruption.
Trigger
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Action
Fireberry: Query Records
Tool to query records with filtering, sorting, and pagination. use when you need to retrieve specific fireberry records by module.
Why this helps
Following up without checking the latest CRM context can mean missed details or duplicate effort.
- Retrieve the relevant contact context at the moment you need it.
- Make follow-up decisions with fewer app switches.
- Reduce the chance of overlooking an existing relationship.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Fireberry to Notis once in the portal.
- 2Create an automation in the portal or ask Notis conversationally for one.
- 3Tell Notis in plain language to query Fireberry for a matching contact when an inline button is tapped and report the relevant result.
- 4Choose the Telegram Callback Query Received trigger and a channel for run reports.
- 5Test with a real button tap and confirm the query finds the expected record.
Questions about this workflow
Can a button tap trigger a read-only lookup?
Yes. The Telegram callback can trigger an automation whose Fireberry action queries records.
What if there is no matching contact?
Tell Notis in the prompt to report that no matching record was found so you can decide what to do next.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Fireberry. A trigger fires from one place; an action lands in another.
Telegram triggers
Fireberry actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create a new Fireberry record
Tool to create a new record in a specified fireberry table. use when you have the table name and record data ready for insertion.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Picklist Values
Tool to retrieve all possible picklist (dropdown) values for a specific field. use when you need to load all available options for a picklist field in a record type.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Fireberry: Query Records
Tool to query records with filtering, sorting, and pagination. use when you need to retrieve specific fireberry records by module.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Connect any two apps with Notis in the middle.
Telegram and Fireberry, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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