Send a customer follow-up from Telegram
Keep the follow-up on your mind in Telegram and let Notis deliver it through Facebook Messenger.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Send Message
Sends a text message from the page to a user via messenger.
Why this helps
Customer follow-ups can slip when you have to reopen another inbox and reconstruct what you meant to say.
- Capture the next step while the conversation is fresh.
- Reduce inbox switching for a short follow-up.
- Keep a clear handoff from your Telegram instruction to Messenger.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Facebook to Notis once through the portal.
- 2Create an automation in the portal or tell Notis to send a Facebook Messenger follow-up from a Telegram instruction.
- 3Write one plain-language instruction explaining how to identify the intended recipient and message.
- 4Choose Telegram New Message Received as the trigger and select a channel for run reports.
- 5Test with one real follow-up for a known contact.
Questions about this workflow
Can the automation know who to message?
State in your instruction how you will identify the Facebook contact, such as by name or conversation context.
What Facebook action does it use?
It sends a text message from the page to a user via Messenger.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Facebook. A trigger fires from one place; an action lands in another.
Telegram triggers
Facebook actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Photos to Album
Adds photos to an existing facebook album. note: currently adds one photo at a time. for true batch upload, use facebook's batch api endpoint directly.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Reaction
Adds a specific reaction (like, love, wow, etc.) to a facebook post or comment.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Assign Page Task
Assigns tasks/roles to a user for a specific facebook page.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Create Comment
Creates a comment on a facebook post or replies to an existing comment.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Create Photo Album
Creates a new photo album on a facebook page.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Create Photo Post
Creates a photo post on a facebook page.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Create Post
Creates a new post on a facebook page.
Create Video Post
Creates a video post on a facebook page.
Connect any two apps with Notis in the middle.
Telegram and Facebook, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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