Keep customer feedback from Telegram in one Excel ledger
When a customer insight lands in Telegram, let Notis add it to a feedback table so it is ready when you plan product work.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Add Table Row
Add a row to a table using microsoft graph api.
Why this helps
Feedback scattered through chat threads is difficult to find when product decisions come around.
- Keep customer observations in a dedicated reviewable place.
- Spend less time searching chat history before planning.
- Build a consistent record from spontaneous feedback.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Excel to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to save customer feedback messages to Excel.
- 3Write a single prompt describing which feedback to keep and the kind of ledger entry you want.
- 4Choose New Message Received as the trigger and choose a channel for run reports.
- 5Send one representative feedback message and check the resulting Excel row.
Questions about this workflow
Can it ignore unrelated messages?
Yes. State in the plain-language instruction that the automation should record customer feedback and leave unrelated messages out.
Can feedback come from a group?
The bot must be able to receive messages in that group. Telegram bot privacy settings affect whether it can receive every group message.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Excel. A trigger fires from one place; an action lands in another.
Telegram triggers
Excel actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Chart
Add a chart to a worksheet using microsoft graph api.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add SharePoint Worksheet
Add a new worksheet to a sharepoint excel workbook using microsoft graph sites api.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Add Table
Create a table in a workbook using microsoft graph api.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Add Table Column
Add a column to a table using microsoft graph api.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Add Table Row
Add a row to a table using microsoft graph api.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Add Workbook Permission
Tool to grant access to a workbook via invite. use when you need to share a specific workbook file with designated recipients and roles.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Add Worksheet
Add a new worksheet to an excel workbook using microsoft graph api.
Apply Table Filter
Apply a filter to a table column using microsoft graph api.
Connect any two apps with Notis in the middle.
Telegram and Excel, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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