Explore customer objections with focused research
Keep the objection in view while Exa searches for relevant public context.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Search
Performs a web search using the exa engine, useful for queries requiring advanced filtering, specific content categories, or ai-optimized prompting.
Why this helps
Customer feedback can get buried in chat before anyone has time to investigate it.
- Capture a customer concern in its original context.
- Search for relevant public evidence or discussion.
- Make follow-up research easier to pick up later.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Exa to Notis once in the portal.
- 2Create an automation or tell Notis to search Exa when a new message shares a customer objection.
- 3Select Telegram New Message Received as the trigger.
- 4Choose a run-report channel, then test with a real objection and a clear research angle.
Questions about this workflow
Can it search private customer conversations?
Exa searches web content. The Telegram message can supply context, but Exa does not search private customer systems.
How can I keep results focused?
Include the customer concern and the kind of public context you want in the automation instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Exa. A trigger fires from one place; an action lands in another.
Telegram triggers
Exa actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Generate an answer
Generates a direct, citation-backed answer to a clear natural language question or topic using exa's search, adept at both specific answers and detailed summaries for open-ended queries.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Import
Tool to create a new import to upload data into a webset. use when you need to initialize an import before uploading the data file.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create a Monitor
Tool to create a new monitor. use when you need to schedule automated updates for a webset without manual runs.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Create Webset
Tool to create a new webset with search, import, and enrichment setup. use when you need to configure and seed a webset in one call.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Delete import
Tool to delete an existing import. use when you need to permanently remove an import by its id.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Delete webset
Tool to delete a webset. use after confirming the webset id to permanently remove the webset and all its items.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Find similar
Finds web pages semantically similar to a given url using embeddings-based search, optionally retrieving full text, highlights, or summaries for results.
Get contents from URLs or document IDs
Retrieves configurable text and highlights from a list of exa document ids or publicly accessible urls.
Connect any two apps with Notis in the middle.
Telegram and Exa, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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