Bring customer details into the conversation
When you need customer context, let Notis retrieve the matching Endorsal contact while you stay in Telegram.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Get Contact
Tool to retrieve details of a specific contact by its unique identifier. use when you have the contact id and need to fetch complete contact details.
Why this helps
Looking up customer details across tools breaks focus and adds friction to a simple follow-up.
- Reduce tab switching during customer follow-up.
- Retrieve existing contact details from a message with a clear identifier.
- Keep uncertain matches from turning into the wrong customer lookup.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Endorsal to Notis once through the portal.
- 2Create the automation in the portal or ask Notis to make it conversationally.
- 3In one instruction, tell Notis to retrieve the Endorsal contact only when a new message gives a clear identifier and to report when the match is uncertain.
- 4Choose New Message Received as the trigger and a channel for run reports.
- 5Test with one real Telegram message that identifies an existing contact.
Questions about this workflow
Will Notis create a contact if none is found?
No. This workflow retrieves a contact using the available lookup action; it does not create one.
Can it send the retrieved details into the chat?
The instruction can ask Notis to summarize relevant retrieved details in its run report, subject to your chosen reporting channel.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Endorsal. A trigger fires from one place; an action lands in another.
Telegram triggers
Endorsal actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Testimonial
Tool to submit a new testimonial. use when adding customer feedback to your endorsal account after gathering input.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get AutoRequest Campaign
Tool to retrieve a specific autorequest campaign by its unique identifier. use when you need to fetch details of an existing autorequest campaign.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Get Contact
Tool to retrieve details of a specific contact by its unique identifier. use when you have the contact id and need to fetch complete contact details.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Get Tag
Tool to retrieve details of a specific tag by its unique identifier. use when you have a tag id and need full tag metadata.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Get Testimonial
Tool to retrieve details of a specific testimonial by its unique identifier. use after obtaining the testimonial id to fetch its full details.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Get Widget
Tool to retrieve details of a specific widget by its unique identifier. use when you need full widget details before editing or analysis.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
List AutoRequest Campaigns
Tool to retrieve a list of all autorequest campaigns. use when you need to view both active and inactive campaigns.
List Contacts
Tool to retrieve all contacts associated with your account. use when you need to browse or manage your contact list after authentication.
Connect any two apps with Notis in the middle.
Telegram and Endorsal, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Endorsal.