Recheck feedback when a message changes
When a customer clarifies a Telegram message, bring the related Endorsal testimonial back into view for a quick review.
Trigger
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Action
Get Testimonial
Tool to retrieve details of a specific testimonial by its unique identifier. use after obtaining the testimonial id to fetch its full details.
Why this helps
A correction in chat can leave an older version of the same feedback in your testimonial records.
- Notice when feedback context changes after the original message.
- Bring an identified testimonial back for a consistency check.
- Reduce the chance that an outdated entry goes unnoticed.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Endorsal to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to set it up conversationally.
- 3Write one instruction asking Notis to use an edited message that identifies an existing testimonial to retrieve that Endorsal testimonial for review, without changing it.
- 4Choose Message Edited as the trigger and select a channel for run reports.
- 5Test with one real edit that includes an identifiable testimonial reference.
Questions about this workflow
Will this edit the Endorsal testimonial automatically?
No. The supported Endorsal action retrieves a testimonial so you can review the current record against the edited message.
What if the edited message does not identify a testimonial?
The instruction should tell Notis to report that it could not identify a record instead of guessing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Endorsal. A trigger fires from one place; an action lands in another.
Telegram triggers
Endorsal actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Testimonial
Tool to submit a new testimonial. use when adding customer feedback to your endorsal account after gathering input.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get AutoRequest Campaign
Tool to retrieve a specific autorequest campaign by its unique identifier. use when you need to fetch details of an existing autorequest campaign.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Get Contact
Tool to retrieve details of a specific contact by its unique identifier. use when you have the contact id and need to fetch complete contact details.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Get Tag
Tool to retrieve details of a specific tag by its unique identifier. use when you have a tag id and need full tag metadata.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Get Testimonial
Tool to retrieve details of a specific testimonial by its unique identifier. use after obtaining the testimonial id to fetch its full details.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Get Widget
Tool to retrieve details of a specific widget by its unique identifier. use when you need full widget details before editing or analysis.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
List AutoRequest Campaigns
Tool to retrieve a list of all autorequest campaigns. use when you need to view both active and inactive campaigns.
List Contacts
Tool to retrieve all contacts associated with your account. use when you need to browse or manage your contact list after authentication.
Connect any two apps with Notis in the middle.
Telegram and Endorsal, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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