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Notis

Turn Telegram buying interest into a Dynamics 365 lead

Keep prospective customers from disappearing into chat. Notis can read an incoming Telegram message and create a Dynamics 365 lead for you to review.

Trigger

New Message Received

Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.

Action

Create Lead

Creates a new lead entity record in dynamics crm using the web api.

Why this helps

A potential customer shares their needs in Telegram, but the details are easy to lose when you switch back to sales work.

  • Keeps inbound buying interest in your sales workspace.
  • Reduces copying details out of chat by hand.
  • Gives you a concrete record to return to when you are ready to follow up.

Setup

Build it in a few focused steps.

  • 1Connect Telegram and Dynamics 365 to Notis once through the portal.
  • 2Create an automation in the portal, or ask Notis conversationally for one that creates a Dynamics 365 lead from a Telegram message expressing buying interest.
  • 3Select Telegram's New Message Received trigger and choose where Notis should report runs.
  • 4Test with one real Telegram inquiry and check that the lead captures the useful context.

Questions about this workflow

Will every Telegram message create a lead?

Describe in the prompt that the automation should create a lead only when a message expresses genuine buying interest. Notis interprets that instruction from the message.

Do I need to map lead fields?

No. State in plain language what context to include in the lead; Notis handles the instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Telegram to Dynamics365. A trigger fires from one place; an action lands in another.

Telegram triggers

Dynamics365 actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get all invoices action

Get all invoices action

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Account

Creates a new account entity record in dynamics crm using the web api.

ActionInstant

New Message Received

Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.

TriggerInstant

Create Case

Creates a new case (incident) entity record in dynamics crm using the web api.

ActionInstant

New Channel Post

Triggered when a new post is published to a channel where your bot is an administrator.

TriggerInstant

Create Contact

Creates a new contact entity record in dynamics crm using the web api.

ActionInstant

Callback Query Received

Triggered when a user taps an inline keyboard button attached to one of your bot's messages.

TriggerInstant

Create Invoice

Creates a new invoice entity record in dynamics crm using the web api.

ActionInstant

Message Edited

Triggered when a message in a chat your bot can see is edited by its sender.

TriggerInstant

Create Lead

Creates a new lead entity record in dynamics crm using the web api.

ActionInstant

New Chat Member

Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.

TriggerInstant

Create Opportunity

Creates a new opportunity entity record in dynamics crm using the web api.

ActionInstant

Create Sales Order

Creates a new sales order entity record in dynamics crm using the web api.

ActionInstant

Connect any two apps with Notis in the middle.

Telegram and Dynamics365, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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