Keep lead context current when Telegram messages change
A corrected detail can change the next step in a sales conversation. Notis can update a related Dynamics 365 lead when its Telegram message is edited.
Trigger
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Action
Update Lead
Updates an existing lead entity record in dynamics crm using the web api.
Why this helps
Corrected information may go unnoticed if you already copied the first version into your CRM.
- Helps keep CRM context aligned with a corrected message.
- Reduces the need to revisit chat history and retype updates.
- Makes changed details easier to spot when returning to a lead.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Dynamics 365 to Notis once through the portal.
- 2Create an automation or tell Notis to update the related Dynamics 365 lead when an edited Telegram message corrects or adds useful sales context.
- 3Select Telegram's Message Edited trigger and choose a run-report channel.
- 4Test by editing one real message related to an existing lead and review the updated record.
Questions about this workflow
Can this update an existing lead?
The action updates a lead. The prompt should describe how Notis can identify the related record from the message context available to it.
Will every edit trigger an update?
The trigger fires for edited messages the bot can see. The prompt can limit updates to meaningful changes.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Dynamics365. A trigger fires from one place; an action lands in another.
Telegram triggers
Dynamics365 actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get all invoices action
Get all invoices action
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Account
Creates a new account entity record in dynamics crm using the web api.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create Case
Creates a new case (incident) entity record in dynamics crm using the web api.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Create Contact
Creates a new contact entity record in dynamics crm using the web api.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Create Invoice
Creates a new invoice entity record in dynamics crm using the web api.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Create Lead
Creates a new lead entity record in dynamics crm using the web api.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Create Opportunity
Creates a new opportunity entity record in dynamics crm using the web api.
Create Sales Order
Creates a new sales order entity record in dynamics crm using the web api.
Connect any two apps with Notis in the middle.
Telegram and Dynamics365, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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