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Turn a Telegram deal signal into an opportunity

A button tap can be a clear sign someone wants to explore a deal. Notis can turn that response into a Dynamics 365 opportunity.

Trigger

Callback Query Received

Triggered when a user taps an inline keyboard button attached to one of your bot's messages.

Action

Create Opportunity

Creates a new opportunity entity record in dynamics crm using the web api.

Why this helps

A lightweight response can be easy to miss if you need to remember to convert it into a sales record later.

  • Turns an intentional response into a visible sales record.
  • Reduces follow-up steps after a prospect interacts with a bot.
  • Keeps deal signals from getting buried among routine chat activity.

Setup

Build it in a few focused steps.

  • 1Connect Telegram and Dynamics 365 to Notis once through the portal.
  • 2Create an automation or tell Notis to create a Dynamics 365 opportunity when a Telegram inline button response indicates interest in discussing a deal.
  • 3Select Telegram's Callback Query Received trigger and choose a channel for run reports.
  • 4Test by tapping the relevant button in one real Telegram interaction and review the opportunity.

Questions about this workflow

What event does this use?

It uses Callback Query Received, which fires when a user taps an inline keyboard button attached to a bot message.

Will every button tap create an opportunity?

State in the prompt which button responses indicate genuine deal interest.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Telegram to Dynamics365. A trigger fires from one place; an action lands in another.

Telegram triggers

Dynamics365 actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get all invoices action

Get all invoices action

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Account

Creates a new account entity record in dynamics crm using the web api.

ActionInstant

New Message Received

Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.

TriggerInstant

Create Case

Creates a new case (incident) entity record in dynamics crm using the web api.

ActionInstant

New Channel Post

Triggered when a new post is published to a channel where your bot is an administrator.

TriggerInstant

Create Contact

Creates a new contact entity record in dynamics crm using the web api.

ActionInstant

Callback Query Received

Triggered when a user taps an inline keyboard button attached to one of your bot's messages.

TriggerInstant

Create Invoice

Creates a new invoice entity record in dynamics crm using the web api.

ActionInstant

Message Edited

Triggered when a message in a chat your bot can see is edited by its sender.

TriggerInstant

Create Lead

Creates a new lead entity record in dynamics crm using the web api.

ActionInstant

New Chat Member

Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.

TriggerInstant

Create Opportunity

Creates a new opportunity entity record in dynamics crm using the web api.

ActionInstant

Create Sales Order

Creates a new sales order entity record in dynamics crm using the web api.

ActionInstant

Connect any two apps with Notis in the middle.

Telegram and Dynamics365, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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