Keep opted-in Telegram contacts in Dynamics 365
A clear opt-in should be easy to find later. Notis can create a Dynamics 365 contact when someone taps your Telegram button to stay connected.
Trigger
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Action
Create Contact
Creates a new contact entity record in dynamics crm using the web api.
Why this helps
After a person opts in through a bot, the details can remain trapped in Telegram rather than becoming useful for future outreach.
- Keeps opted-in contact details with your other business relationships.
- Cuts a manual transfer step after a clear response.
- Helps you remember who agreed to remain in touch.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Dynamics 365 to Notis once through the portal.
- 2Create an automation or tell Notis to create a Dynamics 365 contact when a Telegram inline button response indicates that the person wants to stay in touch.
- 3Select Telegram's Callback Query Received trigger and choose a run-report channel.
- 4Test by tapping the opt-in button in a real bot interaction and review the contact record.
Questions about this workflow
What must be true for the callback trigger to fire?
A user must tap an inline keyboard button attached to a message from your bot.
Can I specify which tap represents consent?
Yes. Describe in the prompt which button response indicates the person wants to stay in touch.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Dynamics365. A trigger fires from one place; an action lands in another.
Telegram triggers
Dynamics365 actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get all invoices action
Get all invoices action
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Account
Creates a new account entity record in dynamics crm using the web api.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create Case
Creates a new case (incident) entity record in dynamics crm using the web api.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Create Contact
Creates a new contact entity record in dynamics crm using the web api.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Create Invoice
Creates a new invoice entity record in dynamics crm using the web api.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Create Lead
Creates a new lead entity record in dynamics crm using the web api.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Create Opportunity
Creates a new opportunity entity record in dynamics crm using the web api.
Create Sales Order
Creates a new sales order entity record in dynamics crm using the web api.
Connect any two apps with Notis in the middle.
Telegram and Dynamics365, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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