Send customer thank-you postcards from Telegram
Make customer appreciation easier to follow through on with a confirmed postcard request in Telegram.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Send Postcard
Tool to send a postcard via u.s. mail with specified recipient, sender, and front/back images. use after confirming recipient addresses and design urls. example: send postcard(to name='john doe', ..., front image='https://...', back image='https://...')
Why this helps
Good intentions to thank a customer often lose priority once the conversation moves on.
- Turn a chat reminder into a tangible customer touch.
- Use an approved front and back image for the postcard.
- Avoid sending until the destination and design are confirmed.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Docupost to Notis once in the portal.
- 2Create an automation in the portal or ask Notis for it conversationally.
- 3Write one instruction telling Notis to send a thank-you postcard only when the customer, address, sender, and approved front and back images are confirmed.
- 4Select the Telegram new message trigger and a channel for run reports.
- 5Test with one real customer thank-you request and review the images and address.
Questions about this workflow
Does a chat message need to include the postcard artwork?
The instruction can require confirmed image URLs before sending and ask for them when they are missing.
Can it send to a customer mentioned without an address?
It should wait until the recipient address is supplied and confirmed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Docupost. A trigger fires from one place; an action lands in another.
Telegram triggers
Docupost actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Send Letter
Tool to send a letter via u.s. mail with specified recipient, sender, and pdf. use after confirming recipient and document details. example: send letter(to name='john doe', to address='123 main st, ...', file url='https://...')
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Send Postcard
Tool to send a postcard via u.s. mail with specified recipient, sender, and front/back images. use after confirming recipient addresses and design urls. example: send postcard(to name='john doe', ..., front image='https://...', back image='https://...')
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Connect any two apps with Notis in the middle.
Telegram and Docupost, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Docupost.