Start an unanswered question review with one tap
Tap a Telegram button to bring unanswered Docsbot questions into your support review.
Trigger
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Action
List Questions
Tool to list all questions asked of a specific bot. use after confirming the bot's identifier. example: "list questions for bot abc123 with status 'unanswered'."
Why this helps
A review task that requires several steps is easy to put off when the day is already fragmented.
- Start a focused unanswered question review with one tap.
- Lower the effort of recurring support triage.
- Keep unresolved queries visible during team review.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Docsbot ai to Notis once through the portal.
- 2Create the automation through the portal or ask Notis in plain language.
- 3In one instruction, request unanswered questions for the specified Docsbot bot when the designated inline button is tapped.
- 4Choose Telegram Callback Query Received and select where Notis should report runs.
- 5Test by tapping the button and checking that the questions are for the intended bot.
Questions about this workflow
Can this focus on unanswered questions?
Yes. The Docsbot list questions action supports filtering by status.
Does tapping the button submit tickets?
No. It retrieves a question list for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Docsbot ai. A trigger fires from one place; an action lands in another.
Telegram triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Tool to create a new bot within a team. use when you have a valid team id and want to provision a new bot.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Bot
Tool to delete a specific bot by its id. use after confirming the bot id is correct to permanently remove a bot from the system.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Generate Conversation Ticket
Tool to generate a structured support ticket from a chat agent conversation. use when you need to convert an existing conversation into a ready-to-submit helpdesk ticket.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Get Bot Details
Tool to fetch details of a specific bot by id within a team. use after confirming valid team and bot ids.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Get Team Details
Tool to fetch details of a specific team by its id. use when you need full team info including members and settings after confirming the team id.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
List Team Bots
Tool to list all bots for a given team. use after confirming the team id to retrieve all associated bots for that team.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
List Questions
Tool to list all questions asked of a specific bot. use after confirming the bot's identifier. example: "list questions for bot abc123 with status 'unanswered'."
List Bot Sources
Tool to list all sources for a specific bot. use when you need to retrieve paginated source lists after confirming the bot's identifier.
Connect any two apps with Notis in the middle.
Telegram and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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