Turn a Telegram SMS opt-in into Autopilot enrollment
Keep an explicit survey-channel choice attached to the customer, without a separate enrollment reminder.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Add Person to Autopilot SMS
Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.
Why this helps
Survey preferences shared in a chat can be forgotten before they are recorded in the feedback system.
- Act on a customer's stated SMS preference promptly.
- Reduce missed enrollment follow-ups.
- Keep survey delivery preferences in Delighted.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Delighted to Notis once through the portal.
- 2Create a portal automation or ask Notis conversationally to make it.
- 3Use one instruction: when a customer explicitly opts into SMS surveys in Telegram and provides their phone number, add or update them in Delighted SMS Autopilot.
- 4Choose Telegram's New Message Received trigger and select the run-report channel.
- 5Test using one real, explicit opt-in with a phone number.
Questions about this workflow
Does a phone number alone count as consent?
No. The instruction should require an explicit request or opt-in to receive SMS surveys.
Can this handle a preference change?
It can add or update an SMS Autopilot member when the customer clearly states the new preference.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Delighted. A trigger fires from one place; an action lands in another.
Telegram triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create or Update Person
Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Delete Pending Survey Requests
Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Delete Person
Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Get Autopilot Email Configuration
Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Get Autopilot SMS Configuration
Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys.
List Autopilot SMS Memberships
Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.
Connect any two apps with Notis in the middle.
Telegram and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Delighted.