Spot the signal in customer Telegram chats
Get a quick read on what customers are asking for, what feels urgent, and what deserves a reply.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Create Anthropic Message
Tool to create a model response using DeepSeek's Anthropic-compatible API format with support for system prompts, tool calling, streaming, and thinking mode. Use when you need to generate chat completions using the Anthropic Messages API format. Requires base_url='https://api.deepseek.com/anthropic' or metadata base_url ending with '/anthropic'. Supports extended thinking, function calling with tools, and streaming responses. Note: Images and documents are not supported in content blocks.
Why this helps
Customer feedback arrives in fragments, making it easy to miss a repeated issue or a message that needs a response.
- Highlights the main customer concern.
- Flags urgency and unanswered questions.
- Provides a suggested response direction.
Setup
Build it in a few focused steps.
- 1Connect Telegram and DeepSeek to Notis once through the portal.
- 2Create an automation in the portal or ask Notis conversationally.
- 3Write one instruction asking DeepSeek to summarize customer feedback, urgency, and follow-up needed.
- 4Select New Message Received as the Telegram trigger and choose a run-report channel.
- 5Test using a real customer message with identifying details removed if needed.
Questions about this workflow
Will DeepSeek send a reply to the customer?
This workflow generates analysis and a suggested follow-up; the action event does not send a Telegram reply.
Can it identify recurring themes?
It can summarize themes present in the message it receives. Each run is based on the triggering message and any context included in the prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to DeepSeek. A trigger fires from one place; an action lands in another.
Telegram triggers
DeepSeek actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Anthropic Message
Tool to create a model response using DeepSeek's Anthropic-compatible API format with support for system prompts, tool calling, streaming, and thinking mode. Use when you need to generate chat completions using the Anthropic Messages API format. Requires base_url='https://api.deepseek.com/anthropic' or metadata base_url ending with '/anthropic'. Supports extended thinking, function calling with tools, and streaming responses. Note: Images and documents are not supported in content blocks.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Chat Completion
Tool to create a chat completion using DeepSeek models (deepseek-chat or deepseek-reasoner). Use when you need to generate AI responses to chat conversations. Supports streaming, tool/function calling, and various parameters to control generation behavior (temperature, max_tokens, etc.).
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Get User Balance
Tool to get user's current account balance including granted and topped-up balances with detailed breakdown by currency (CNY or USD). Use when you need to check if the user has sufficient balance for API calls or to view detailed balance information.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
List Models
Tool to list currently available DeepSeek models and provides basic information about each one such as the owner and availability. Use when you need to discover which models are available for API calls.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Connect any two apps with Notis in the middle.
Telegram and DeepSeek, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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