Start a ticket triage with one Telegram tap
Make it simple to check recent findings without having to compose a fresh request each time.
Trigger
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Action
Get Last Tickets
Tool to retrieve the last 5 tickets (findings) from the DataScope system. Use when you need to view recent tickets or findings.
Why this helps
Small but important review routines can slip when starting them takes extra steps and working memory.
- Make a recurring ticket check simple to start.
- Retrieve the last five tickets for a focused review.
- Reduce the effort of remembering and composing the request.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Datascope to Notis once through the portal.
- 2Create an automation in the portal or tell Notis to retrieve the latest tickets on a Telegram button tap.
- 3Describe the button-driven ticket check as one plain-language instruction.
- 4Select Callback Query Received as the trigger and choose the run-report channel.
- 5Test by tapping the relevant inline keyboard button.
Questions about this workflow
What does the ticket lookup return?
The Datascope action returns the last five tickets.
Can the button work from a group?
It can be used where the bot message with the inline keyboard is available and the bot can receive the callback.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Datascope. A trigger fires from one place; an action lands in another.
Telegram triggers
Datascope actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Location
Tool to create a new location in DataScope with geographic coordinates. Use when you need to register a physical location with name and code identifiers.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get All Answers V2
Tool to retrieve last answers from Datascope forms (limit 200 per request). Use when you need to fetch form submissions with optional filtering by form, user, date range, or location. Supports pagination via offset parameter for retrieving additional batches.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Get All Answers With Metadata
Tool to retrieve all answers with metadata from the DataScope platform. Returns up to 600 form answers with form metadata, user information, timestamps, and GPS coordinates. Use when you need to fetch submission data with filtering options by form, user, date range, or location.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Get all list elements
Tool to retrieve all items from a specific metadata list in Datascope. Use when you need to fetch all elements belonging to a particular list type (products, locations, customers, etc.).
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Get All Locations
Tool to retrieve all locations configured in the DataScope system. Use when you need to access location data including addresses, coordinates, and company associations.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Get Last Tickets
Tool to retrieve the last 5 tickets (findings) from the DataScope system. Use when you need to view recent tickets or findings.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Get List Element
Tool to retrieve a specific element from a metadata list by type and ID. Use when you need to fetch detailed information about a specific list element such as locations, products, or other metadata objects.
Get Ticket Types
Tool to retrieve available ticket types (findings types) from the DataScope system. Use when you need to access the list of ticket type configurations.
Connect any two apps with Notis in the middle.
Telegram and Datascope, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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