Keep customer requests from slipping away
Let customers tell you what they need in Telegram, then give actionable requests a place in Dart.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Create Task
Tool to create a new task in DART with title and optional metadata. Use when you need to add a task to a workspace.
Why this helps
Customer feedback arrives in bursts and can vanish beneath routine chat unless it becomes trackable work.
- Capture actionable customer input in the moment
- Separate trackable requests from general conversation
- Make follow-up easier to review as a team
Setup
Build it in a few focused steps.
- 1Connect Telegram and Dart to Notis once.
- 2Create an automation in the portal or ask Notis conversationally.
- 3Use one plain-language prompt asking Notis to create a Dart task for a concrete customer request and include the customer's message context without inventing details.
- 4Select Telegram New Message Received and choose a channel for run reports.
- 5Send a sample request through the bot and review the task before relying on it.
Questions about this workflow
Will general customer conversation create tasks?
Ask Notis to create a task only when a customer makes a specific request or reports an actionable issue.
Can the task retain the customer's wording?
The prompt can ask Notis to include the relevant original context so the request remains understandable.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Dart. A trigger fires from one place; an action lands in another.
Telegram triggers
Dart actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Task Comment
Tool to create a new comment on a DART task. Use when you need to add feedback, notes, or discussion to a specific task. Supports markdown formatting and threaded replies via parentId.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Task Time Tracking
Tool to add a time tracking entry to a DART task. Use when you need to record time spent on a specific task. The finishedAt timestamp must be after startedAt.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create Doc
Tool to create a new doc in Dart. Use when you need to record a new document that the user intends to write down. By default, the created doc will be in the Docs folder unless a specific folder is specified.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Create Task
Tool to create a new task in DART with title and optional metadata. Use when you need to add a task to a workspace.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Delete Doc
Tool to move an existing doc to the trash where it can be recovered if needed. Use when you need to delete a doc without permanently removing it.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Delete Task
Tool to delete an existing task in Dart by moving it to trash. Use when a task needs to be removed but can be recovered later.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Get User Space Configuration
Tool to retrieve workspace configuration including dartboards, folders, types, statuses, and more. Use when you need to understand available options in the workspace.
Get Doc
Tool to retrieve an existing doc with metadata and content. Use when you need to access a specific document's details including title, folder, and text content.
Connect any two apps with Notis in the middle.
Telegram and Dart, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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