Look up transactional message templates from Telegram
Ask in the conversation you are already using and get the available Customer.io transactional templates retrieved for you.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
List Transactional Messages
Tool to list all transactional message templates. use when you need to fetch available transactional messages.
Why this helps
Finding the right template can interrupt a time-sensitive customer reply.
- Get a current list of transactional message templates on request.
- Keep template discovery close to the customer issue being handled.
- Avoid opening several screens just to identify available message options.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Customer.io to Notis once through the portal.
- 2Create an automation in the portal, or ask Notis conversationally to list the Customer.io transactional templates when requested in Telegram.
- 3State that the result should help you identify a suitable template without sending it.
- 4Choose Telegram New Message Received as the trigger and select a channel for run reports.
- 5Test by asking for the templates once and checking the returned list.
Questions about this workflow
Does this send a transactional email?
No. This workflow retrieves the available templates; it does not send one.
Can I ask for a specific kind of template?
You can ask Notis to retrieve the template list and help locate the one matching your request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Customerio. A trigger fires from one place; an action lands in another.
Telegram triggers
Customerio actions
Recurring trigger
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Get Triggers
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Connect any two apps with Notis in the middle.
Telegram and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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