Make the weekly customer update easier to send
Once your weekly update is ready, give Notis one clear Telegram instruction to trigger the approved Customer.io broadcast.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Trigger Broadcast
Tool to manually trigger a broadcast. use when you need to override the default audience and provide personalization data after confirming the broadcast id.
Why this helps
Recurring customer updates often slip when preparation and sending happen in different work sessions.
- Give a repeatable weekly communication a simple launch path.
- Reduce mental load around remembering the final send.
- Keep the send request close to the founder's weekly planning.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Customer.io to Notis once through the portal.
- 2Create an automation in the portal, or tell Notis in plain language to trigger your approved weekly update broadcast when you request it in Telegram.
- 3Include the intended broadcast and any approved personalization context in the instruction.
- 4Choose Telegram New Message Received as the trigger and select a channel for run reports.
- 5Test with one real weekly update request and verify the correct broadcast was triggered.
Questions about this workflow
Does this automatically send every week?
No. A Telegram request starts it; a recurring schedule would require a separate Notis cron trigger.
Can I review the update before it goes out?
Prepare and approve the broadcast before sending the Telegram trigger request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Customerio. A trigger fires from one place; an action lands in another.
Telegram triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Suppress Customer Profile
Tool to suppress a person. use when you need to permanently delete a customer's profile and prevent them from being re-added.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Integrations
Tool to retrieve a list of integrations in your workspace. use when you need to discover configured integrations.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Get Messages
Tool to retrieve a list of messages sent from your workspace. use when you need paginated delivery metrics for messages, e.g., list email messages delivered between two timestamps.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Get Segment Details
Tool to retrieve details of a specific segment. use after identifying the segment id from list segments.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Get Segment Membership
Tool to retrieve people in a specific segment. use when you need to page through segment membership after identifying segment id.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Get Segments
Tool to retrieve a list of segments in your workspace. use when you need to fetch all segments after configuring segment rules.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Get Trigger
Tool to retrieve details about a specific trigger. use after triggering a broadcast to confirm its status and metadata.
Get Triggers
Tool to retrieve a list of triggers for a specific broadcast. use after identifying broadcast id to inspect associated triggers.
Connect any two apps with Notis in the middle.
Telegram and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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