Check message history without losing your place
Ask for delivery records in Telegram when a customer follow-up or campaign check needs a quick factual lookup.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Get Messages
Tool to retrieve a list of messages sent from your workspace. use when you need paginated delivery metrics for messages, e.g., list email messages delivered between two timestamps.
Why this helps
A delivery question can trigger a distracting search across campaign history and timestamps.
- Retrieve messages for a specified time window.
- Use delivery records as context for a follow-up decision.
- Keep the investigation close to the customer conversation.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Customer.io to Notis once through the portal.
- 2Create an automation in the portal, or ask Notis in plain language to retrieve Customer.io messages for the time window you specify.
- 3Have the prompt return available delivery records for review, including pagination when needed.
- 4Choose Telegram New Message Received as the trigger and select a channel for run reports.
- 5Test with a recent time window and confirm the records are relevant.
Questions about this workflow
Does this send or resend a message?
No. It retrieves message records and delivery metrics.
Can I choose a date range?
Include the timestamps or time window in the Telegram request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Customerio. A trigger fires from one place; an action lands in another.
Telegram triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Suppress Customer Profile
Tool to suppress a person. use when you need to permanently delete a customer's profile and prevent them from being re-added.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Integrations
Tool to retrieve a list of integrations in your workspace. use when you need to discover configured integrations.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Get Messages
Tool to retrieve a list of messages sent from your workspace. use when you need paginated delivery metrics for messages, e.g., list email messages delivered between two timestamps.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Get Segment Details
Tool to retrieve details of a specific segment. use after identifying the segment id from list segments.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Get Segment Membership
Tool to retrieve people in a specific segment. use when you need to page through segment membership after identifying segment id.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Get Segments
Tool to retrieve a list of segments in your workspace. use when you need to fetch all segments after configuring segment rules.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Get Trigger
Tool to retrieve details about a specific trigger. use after triggering a broadcast to confirm its status and metadata.
Get Triggers
Tool to retrieve a list of triggers for a specific broadcast. use after identifying broadcast id to inspect associated triggers.
Connect any two apps with Notis in the middle.
Telegram and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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