Look up a support reference in Telegram
Search the help content you already have without stepping away from the conversation that needs it.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
GraphQL Content API Query
Tool to execute a GraphQL query against a specified space and environment. Use when fetching Contentful content via GraphQL after obtaining or providing a valid token.
Why this helps
Support questions can pull founders away from focused work while they look for the right saved answer.
- Find relevant help content with a concise request.
- Reduce context switches during support follow-up.
- Reuse existing references instead of searching from scratch.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Contentful graphql to Notis once in the portal.
- 2Write a plain-language instruction for retrieving support content related to Telegram requests.
- 3Choose New Message Received and select a reporting channel.
- 4Test with a support topic that has a known Contentful entry.
Questions about this workflow
Does it reply to the person asking for support?
The action retrieves content. A separate reply or delivery behavior depends on the configured Notis workflow.
Can it surface unpublished help drafts?
It can return only content available to the configured GraphQL query and access settings.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Contentful graphql. A trigger fires from one place; an action lands in another.
Telegram triggers
Contentful graphql actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get CMA Token
Tool to retrieve a Contentful Management API (CMA) access token. Use when making CMA calls to ensure valid authorization.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
GraphQL Content API Persisted Query
Tool to execute a persisted GraphQL query via its SHA256 hash. Use after registering a query hash to run cached queries by hash. On first call include full query text; thereafter invoke with only hash and variables.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
GraphQL Content API Query
Tool to execute a GraphQL query against a specified space and environment. Use when fetching Contentful content via GraphQL after obtaining or providing a valid token.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Connect any two apps with Notis in the middle.
Telegram and Contentful graphql, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Contentful graphql.