Find saved FAQ answers from Telegram
Ask for the question you need to answer and retrieve the matching saved response.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
GraphQL Content API Persisted Query
Tool to execute a persisted GraphQL query via its SHA256 hash. Use after registering a query hash to run cached queries by hash. On first call include full query text; thereafter invoke with only hash and variables.
Why this helps
Repeated questions consume attention when a trusted answer exists but takes effort to find.
- Reuse saved answers with a short request.
- Reduce repeated searches for common questions.
- Keep response references near the conversation.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Contentful graphql to Notis once in the portal.
- 2Ask Notis to retrieve the matching FAQ entry when a question is sent in Telegram.
- 3Choose a persisted GraphQL query and register its full query text on the first call.
- 4Set New Message Received as the trigger, choose a report channel, and test with a known FAQ.
Questions about this workflow
Will this send the answer to a customer automatically?
It returns the query result in the configured workflow context; it does not send a separate customer reply unless that behavior is available in the surrounding Notis flow.
Can it find similar questions?
That depends on the query and the available fields in the Contentful FAQ entries.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Contentful graphql. A trigger fires from one place; an action lands in another.
Telegram triggers
Contentful graphql actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get CMA Token
Tool to retrieve a Contentful Management API (CMA) access token. Use when making CMA calls to ensure valid authorization.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
GraphQL Content API Persisted Query
Tool to execute a persisted GraphQL query via its SHA256 hash. Use after registering a query hash to run cached queries by hash. On first call include full query text; thereafter invoke with only hash and variables.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
GraphQL Content API Query
Tool to execute a GraphQL query against a specified space and environment. Use when fetching Contentful content via GraphQL after obtaining or providing a valid token.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Connect any two apps with Notis in the middle.
Telegram and Contentful graphql, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Contentful graphql.