See the customer feedback that is easy to miss
A scheduled look across saved feedback can help you notice repeated needs without rereading every note.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Search Content
Searches for content by filtering pages from the confluence v2 api with intelligent ranking. since the native search endpoint is deprecated, this action: 1. fetches pages from the v2 pages endpoint with pagination (up to 300 pages) 2. applies intelligent client-side filtering with relevance scoring 3. returns results ranked by match quality (exact phrase > all words > partial matches) the search algorithm prioritizes exact phrase matches, then checks for all query words present in the title, and finally considers partial word matches. results are automatically sorted by relevance score for optimal user experience.
Why this helps
Feedback arrives at different times, so common themes stay hidden until someone collects it manually.
- Bring related feedback into one review.
- Notice repeated customer needs earlier.
- Spend less time locating past observations.
Setup
Build it in a few focused steps.
- 1Connect Confluence to Notis once in the portal; connect Telegram if it is where feedback originates.
- 2Create a new automation named Monthly Feedback Themes.
- 3Write one plain-language instruction asking Notis to search Confluence for recent customer feedback records and summarize recurring themes with supporting page references.
- 4Choose a monthly recurring trigger and select a run-report channel.
- 5Run a first review and check that its cited pages support the summary.
Questions about this workflow
Does this capture new feedback from Telegram?
This scheduled workflow searches Confluence records. Use a separate Telegram message trigger to capture feedback there.
Can it report individual customer details?
Ask for an appropriate level of detail and avoid including personal information that is not needed for the review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Confluence. A trigger fires from one place; an action lands in another.
Telegram triggers
Confluence actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Content Label
Tool to add labels to a piece of content. use after obtaining the content id to tag pages or blog posts with metadata labels.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Space by ID
Tool to retrieve a confluence space by its id. use when you need detailed metadata of a specific space.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create Blogpost
Tool to create a new confluence blog post. use when you need to publish content in a specific space.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Create Blogpost Property
Tool to create a property on a specified blog post. use when you need to add custom metadata to a blog post.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Create Whiteboard Property
Tool to create a new content property on a whiteboard. use when you need to attach custom metadata to a confluence whiteboard.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Create Page
Tool to create a new confluence page in a specified space. use when you need to create new documentation or content.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Create Page Property
Tool to create a property on a confluence page. use when you need to add custom metadata or settings to a page.
Create Private Space
Tool to create a private confluence space. use when you need an isolated workspace viewable only by its creator.
Connect any two apps with Notis in the middle.
Telegram and Confluence, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Confluence.