Give every Telegram referral a CommCare record
When a referral arrives in chat, Notis can submit the relevant details through your configured CommCare form.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Submit Form to CommCare
Tool to submit an XForm to CommCare following the OpenRosa standard. Use when you need to submit form data with complete XML including required metadata fields (deviceID, timeStart, timeEnd, username, userID, instanceID).
Why this helps
Referral information can remain buried in chat while the team assumes someone else recorded it.
- Create a durable record from a referral conversation.
- Reduce the chance that a referral is forgotten.
- Keep the intake step close to where the information arrives.
Setup
Build it in a few focused steps.
- 1Connect Telegram and CommCare to Notis once through the portal.
- 2Create an automation and describe in one plain-language prompt which referral messages should be submitted using your CommCare form.
- 3Choose Telegram New Message Received as the trigger and select a channel for run reports.
- 4Test using one real referral example and check the resulting CommCare submission.
Questions about this workflow
Can the workflow decide whether a message is a referral?
Tell Notis in the prompt what referral messages look like and what to do with them. The workflow submits using the configured CommCare form.
Does CommCare send a follow-up to the referred person?
The listed action submits a form. It does not itself send a message to the person.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to CommCare. A trigger fires from one place; an action lands in another.
Telegram triggers
CommCare actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Lookup Table
Tool to create a new lookup table in a CommCare domain. Use when you need to set up reference data structures like product catalogs, price lists, or configuration tables. Requires 'Edit Apps' permission.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Web User Invitation
Tool to create an invitation for a new web user in CommCare. Use when you need to invite a user with specific role and permissions. Requires 'Edit Web Users & Edit Access API' permissions.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
List Reports
Tool to retrieve available reports configured in a CommCare project. Use when you need to discover what reports exist before downloading report data via the Download Report Data API.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Single Sign On
Tool to validate login credentials and retrieve user profile for a mobile worker or web user. Use when you need to authenticate a user and obtain their profile information including roles, permissions, locations, and configuration details.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Submit Form to CommCare
Tool to submit an XForm to CommCare following the OpenRosa standard. Use when you need to submit form data with complete XML including required metadata fields (deviceID, timeStart, timeEnd, username, userID, instanceID).
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Submit Form ODK Compatible
Tool to submit form data using ODK-compatible endpoint for Android client compatibility. Use when submitting XForm data to CommCare. Requires properly formatted XML with metadata including unique instanceID.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Connect any two apps with Notis in the middle.
Telegram and CommCare, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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