See which customer questions keep returning
A lightweight topic report can turn repeated questions into clearer priorities.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Execute Code
Execute python code in a sandbox and return any result, stdout, stderr, and error. use /home/user folder to write/read files. try to not use plt.show() as the code is executed remotely. use files for image/chart output instead.
Why this helps
Recurring questions stay invisible when each message is handled alone and nobody has time to tally them.
- Groups similar questions together.
- Shows which concerns recur in the captured messages.
- Calls out questions that appear unanswered.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Codeinterpreter to Notis once in the portal.
- 2Create an automation in the portal or ask Notis to set it up conversationally.
- 3Prompt Notis to categorize each new customer question with Python and maintain a concise report of themes, counts, and unanswered topics.
- 4Choose Telegram New Message Received as the trigger and select a run-report channel.
- 5Test with a few sample questions that cover overlapping topics.
Questions about this workflow
Can it report counts over time?
The prompt can ask the code to retain a simple dataset and update counts as messages arrive.
Does the bot reply to customers?
No. This workflow prepares a report in Codeinterpreter. A messaging action would be needed to send replies.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Codeinterpreter. A trigger fires from one place; an action lands in another.
Telegram triggers
Codeinterpreter actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Sandbox
Create a sandbox to execute python code in a jupyter notebook cell. this is useful for agents to communicate, execute code, see output, read files, write files, etc. it's like you own personal computer, but in the cloud. use /home/user folder to write/read files.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Execute Code
Execute python code in a sandbox and return any result, stdout, stderr, and error. use /home/user folder to write/read files. try to not use plt.show() as the code is executed remotely. use files for image/chart output instead.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Get File
Get a file from the sandbox and returns the file. the files should be read from /home/user folder.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Run Terminal Command
Run a command in the terminal and returns the stdout, stderr, and error code. use /home/user folder to write/read files.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Upload File
Upload a file to the sandbox environment. the files should be uploaded to the /home/user folder.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Connect any two apps with Notis in the middle.
Telegram and Codeinterpreter, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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