Keep customer feedback close to follow-through
When customer feedback reaches you in Telegram, Notis can add the relevant context to its ClickUp task, giving the follow-up a useful customer voice.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Create task comment
Adds a comment to a clickup task; `team id` is required if `custom task ids` is true.
Why this helps
Customer feedback can be separated from the work it should inform, especially when it arrives during a busy day.
- Keep customer context attached to relevant work.
- Reduce copying feedback between tools.
- Make follow-up easier to understand when you return to it.
Setup
Build it in a few focused steps.
- 1Connect Telegram and ClickUp to Notis once in the portal.
- 2Create an automation in the portal or ask Notis to attach feedback to work items.
- 3Describe in one instruction how to recognize customer feedback, find its related task, and summarize the useful context.
- 4Choose Telegram New Message Received as the trigger and select a channel for run reports.
- 5Test with a real feedback message and its related task.
Questions about this workflow
Can this create a new task too?
This workflow adds a comment to an existing task. Describe a clear task reference so Notis can find the right work item.
Can it preserve the customer's words?
Tell Notis whether to include a concise summary or a relevant direct excerpt in the comment.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Clickup. A trigger fires from one place; an action lands in another.
Telegram triggers
Clickup actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add dependency
Adds a 'waiting on' or 'blocking' dependency to a task, requiring either `depends on` (task becomes waiting on) or `dependency of` (task becomes blocking), but not both; `team id` is required if `custom task ids` is true.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add guest to folder
Adds a guest to a folder with specified permissions; requires a clickup enterprise plan.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Add guest to list
Shares a clickup list with an existing guest user, granting them specified permissions; requires the workspace to be on the clickup enterprise plan.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Add guest to task
Assigns a guest to a task with specified permissions; requires clickup enterprise plan, and `team id` if `custom task ids` is true.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Add tags from time entries
Associates a list of specified tags with one or more time entries within a given team (workspace).
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Add tag to task
Adds an existing tag to a specified task; team id is required if custom task ids is true.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Add task link
Links two existing and accessible clickup tasks, identified by `task id` (source) and `links to` (target).
Add task to list
Adds an existing task to an additional clickup list; the "tasks in multiple lists" clickapp must be enabled in the workspace for this.
Connect any two apps with Notis in the middle.
Telegram and Clickup, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Clickup.