Reuse Chatbotkit skillsets for recurring support
Before rebuilding a familiar support flow, check whether a reusable skillset is already available.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
List Skillsets
Tool to retrieve a list of all skillsets available in the system. use when you need to enumerate existing skillsets.
Why this helps
Recurring questions can lead to repeated setup when existing chatbot capabilities are hard to remember or find.
- Check for reusable capabilities before doing setup again.
- Make recurring support handling more consistent.
- Save attention for requests that need a new approach.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Chatbotkit to Notis once through the portal.
- 2Create an automation prompt describing the recurring support requests that should prompt a skillset lookup.
- 3Select Telegram New Message Received as the trigger and choose the channel for run reports.
- 4Test with a real recurring support request and review the listed skillsets.
Questions about this workflow
Does it assign a skillset automatically?
No. The action lists available skillsets so the existing options can be reviewed.
Can the prompt look for a particular kind of capability?
Describe the support need and ask Notis to summarize potentially relevant skillsets from the returned list.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Chatbotkit. A trigger fires from one place; an action lands in another.
Telegram triggers
Chatbotkit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete Conversation
Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Integration
Tool to create a new integration. use when you need to set up a support channel integration for a bot after collecting the integration details.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create Skillset
Tool to create a new skillset. use when you need to group multiple skills into a single reusable unit.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
List Bots
Tool to retrieve a paginated list of all bots. use when you need to browse or manage multiple bots, and iterate pages via cursor.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
List conversation messages
Tool to list messages in a conversation with pagination. use after obtaining a conversation id to fetch messages page by page.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
List Conversations
Tool to retrieve a paginated list of conversations. use when you need to page through conversation history.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
List Datasets
Tool to list datasets. use when you need to browse or paginate through available datasets.
List Integrations
Tool to retrieve a list of trigger integrations. use when you need to browse or manage configured trigger integrations and iterate pages via cursor.
Connect any two apps with Notis in the middle.
Telegram and Chatbotkit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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