Resolve missing award emails from the conversation
A report that an award email went missing can lead directly to a careful resend.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Send a Credential
Tool to send a published credential via email. use after confirming the credential is published.
Why this helps
Email delivery issues create extra back-and-forth and can leave recipients unsure whether they were recognized.
- Address delivery problems as soon as they're reported.
- Resend the original published award credential.
- Reduce uncertainty and support messages.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Certifier to Notis once in the portal.
- 2Create the automation in the portal or by asking Notis.
- 3Give Notis one instruction to send the matching published award credential to the verified recipient email when the report identifies the award and recipient clearly.
- 4Choose New Message Received and a channel for run reports.
- 5Test with one real missing-email request tied to a published credential.
Questions about this workflow
Will this make another award?
No. It sends an existing published credential, so it avoids issuing a duplicate.
What if the sender is not the recipient?
The instruction should require a verified recipient email and avoid sending based only on an unverified request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Certifier. A trigger fires from one place; an action lands in another.
Telegram triggers
Certifier actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Send a Credential
Tool to send a published credential via email. use after confirming the credential is published.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create, issue, and send credential
Tool to create, issue, and send a credential in a single request. use when group id and recipient details are ready.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
List Credential Interactions
Tool to list credential interactions. use when you need to retrieve interaction events for a specific credential, with optional filtering and pagination.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
List Credentials
Tool to list credentials. use after authentication to retrieve paginated credentials.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
List Designs
Tool to list all designs. use after authentication to retrieve certificate and badge designs with pagination.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
List Groups
Tool to list all groups. use when you need to retrieve groups with pagination (limit and cursor).
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Connect any two apps with Notis in the middle.
Telegram and Certifier, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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