Catch product feedback during Telegram group onboarding
Make sure a new customer's first useful suggestion has a path into your feedback board.
Trigger
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Action
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Why this helps
New members introduce themselves with a request, but onboarding messages are easy to overlook later.
- Catch actionable ideas shared during introductions.
- Keep early customer input available for review.
- Reduce the need to monitor every welcome message manually.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Canny to Notis once through the portal.
- 2Create an automation in the portal or explain the onboarding feedback outcome to Notis.
- 3Ask Notis to create a Canny post only when the new member's joining message contains a clear product suggestion.
- 4Choose Telegram New Chat Member as the trigger and select a channel for run reports.
- 5Test with a real new member message that includes a product request and review the created post.
Questions about this workflow
Does joining alone create a feedback post?
No. The instruction should require a clear product suggestion in the member's message.
What group types are supported by the trigger?
The trigger covers new members joining a Telegram group or supergroup the bot belongs to.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Canny. A trigger fires from one place; an action lands in another.
Telegram triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Tool to add a tag to a specific post. use when you need to categorize or group content by applying an existing tag.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Tool to delete a user and their comments and votes. use when you need to fully remove a user's account and all associated data (e.g., gdpr compliance).
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Change Post Status
Tool to change a post's status. use when you need to update a post's workflow stage and optionally notify voters.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Create Changelog Entry
Tool to create and optionally publish a new changelog entry. use when you need to add a product update record, control publish timing, and notify users. example: "create changelog entry titled 'version 1.2' with details '...' and publish immediately.".
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Create Comment
Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Create or Update User
Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Create Tag
Tool to create a new tag. use when you have the boardid and tag name and need to categorize posts.
Connect any two apps with Notis in the middle.
Telegram and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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