Correct Callingly agent details from Telegram
Make a specific agent detail correction where your team spots it. Notis can act on a clear request with the agent identified and the intended change stated.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Update Agent
Tool to update an existing agent's details. use when you need to modify agent information post-creation.
Why this helps
Small contact corrections can linger because they require leaving the conversation and remembering to update another tool.
- Turns an explicit correction request into an agent update.
- Keeps the affected agent and requested change clear.
- Reduces the chance of a small maintenance task being forgotten.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Callingly to Notis once in the portal.
- 2Create an automation in the portal or ask Notis conversationally to create one.
- 3In one instruction, tell Notis to update an agent only when the Telegram message identifies the agent, states the exact correction, and clearly asks to apply it.
- 4Select New Message Received as the trigger and choose a run-report channel.
- 5Test with one real, authorized correction request for an existing agent.
Questions about this workflow
Will a casual mention change an agent's details?
The instruction should require a clear update request, an identified agent, and an exact correction.
What if the agent is unclear?
Have Notis skip the change and report that the request needs clarification.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Callingly. A trigger fires from one place; an action lands in another.
Telegram triggers
Callingly actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Activate/Deactivate Client Account
Tool to activate or deactivate a client account. use when you need to toggle client access after onboarding or offboarding. example: "activate client 123" or "deactivate client 456".
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Agent
Tool to create a new agent. use when you need to register an agent in callingly after gathering their account id and contact details.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create Outbound Call
Tool to create a new outbound call record. use after gathering call and lead details.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Create Client
Tool to create a new client. use when adding a new client to your callingly account.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Create Team
Tool to create a new team. use when setting up a team configuration before adding agents.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Create Webhook
Tool to create a new webhook for call or lead events. use when you need to receive real-time notifications on specific events. example: "create a webhook for call completed events to http://example.com/callback".
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Delete Agent
Tool to delete an agent. use when permanently removing an agent after confirming the agent id.
Delete Client
Tool to delete a client. use when you need to remove an existing client from your account after confirming its id.
Connect any two apps with Notis in the middle.
Telegram and Callingly, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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