Move customer issue reports toward a Bugbug check
Customer feedback often arrives while the team is busy. Let Notis use a clear Telegram report to start a relevant existing check.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Run test
Execute a test in bugbug and return the test run details. this action allows you to run a specific test with optional configuration for browser, device, viewport, and variable overrides. it returns detailed information about the test run including step-by-step execution status.
Why this helps
Customer reports can remain in a discussion thread while the team decides who will verify the behavior.
- Give a customer issue a concrete verification step.
- Reduce manual coordination before checking reported behavior.
- Keep test activity tied to the original product context.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Bugbug to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to run a related Bugbug test for relevant customer-issue messages.
- 3Write one instruction explaining what report detail makes the issue testable and how to choose an existing check.
- 4Choose Telegram new messages as the trigger, select a reporting channel, and test with a real report that includes a clear user flow.
Questions about this workflow
Does this file the customer's issue in Bugbug?
No. The available action runs an existing test to help verify the reported behavior.
What if no matching test is available?
Have the instruction tell Notis how to report that it could not identify a suitable existing test.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Bugbug. A trigger fires from one place; an action lands in another.
Telegram triggers
Bugbug actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get test run details
Get detailed information about test runs from bugbug. this action retrieves test run details with optional filtering parameters.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List suites
List all available test suites in the bugbug platform. this tool makes a get request to the /suites/ endpoint and returns a list of available test suites with pagination support.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
List tests
Retrieves a list of all available tests in the bugbug account. this action provides access to all tests in the account with pagination support. it returns basic information about each test including its id, name, description, and timestamps.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Run test
Execute a test in bugbug and return the test run details. this action allows you to run a specific test with optional configuration for browser, device, viewport, and variable overrides. it returns detailed information about the test run including step-by-step execution status.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Connect any two apps with Notis in the middle.
Telegram and Bugbug, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Bugbug.