Offer a BotStar support path when a Telegram member joins
Make the next help step visible for a new community member by opening the prepared BotStar chat window.
Trigger
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Action
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Why this helps
New members may not know where to ask for help, leaving founders to handle repeated orientation questions.
- Make a support path visible at a community transition
- Reduce repeated directions about where to get help
- Help new members find the right conversation sooner
Setup
Build it in a few focused steps.
- 1Connect Telegram and BotStar to Notis once through the portal.
- 2Create an automation in the portal or ask Notis for one conversationally.
- 3Write one instruction to open the prepared BotStar live chat widget when a member joins the relevant Telegram group.
- 4Select New Chat Member as the trigger and choose a channel for run reports.
- 5Test with one real group join while the widget is bootstrapped in livechat or popup mode.
Questions about this workflow
Does this work for a widget that has not been bootstrapped?
No. The widget must have been bootstrapped with botstarapi('boot').
Can it be limited to a certain group?
Describe the relevant group in the automation prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Botstar. A trigger fires from one place; an action lands in another.
Telegram triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get BotStar Application IDs
Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Livechat boot
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Close BotStar Livechat Widget
Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Livechat on open
Tool to register a callback when the chat window is opened. use after widget initialization.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Get BotStar Webview Parameter
Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
Connect any two apps with Notis in the middle.
Telegram and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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