Refresh BotStar user details after a Telegram correction
When a support detail changes, keep the BotStar session's user profile aligned with the correction.
Trigger
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Action
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Why this helps
Incorrect contact or account details can create avoidable back-and-forth and follow-up mistakes.
- Keep current live chat details accurate
- Reduce follow-up based on outdated information
- Avoid manually correcting the same profile twice
Setup
Build it in a few focused steps.
- 1Connect Telegram and BotStar to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to create it in plain language.
- 3Describe in one instruction which corrected details from an edited Telegram message should update the current BotStar live chat profile.
- 4Choose Message Edited as the trigger and select a channel for run reports.
- 5Test with one real correction and inspect the updated BotStar session details.
Questions about this workflow
Which BotStar details can be updated?
The action updates user details on the current live chat session; specify relevant profile details in the prompt.
Does this update a separate BotStar contact database?
The listed action updates the current live chat session's user details.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Botstar. A trigger fires from one place; an action lands in another.
Telegram triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get BotStar Application IDs
Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Livechat boot
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Close BotStar Livechat Widget
Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Livechat on open
Tool to register a callback when the chat window is opened. use after widget initialization.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Get BotStar Webview Parameter
Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
Connect any two apps with Notis in the middle.
Telegram and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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