Make customer follow-up easier to restart
Ask Notis for a Botpress conversation listing when you have a short window to review customer chats and decide what needs attention.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
LIST_CONVERSATIONS
Tool to list all conversations. use when you need to retrieve and page through chat threads.
Why this helps
Follow-up often requires rebuilding context before you can choose a next action.
- Collect conversation threads for a focused review window.
- Reduce setup time before deciding on follow-up.
- Request a fresh listing whenever it is useful.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Botpress to Notis once in the portal.
- 2Create the automation in the portal or ask Notis to make this workflow conversationally.
- 3Describe that a Telegram follow-up request should list Botpress conversations and present the result clearly.
- 4Pick the New Message Received trigger and choose a channel for run reports.
- 5Test with one request before a planned follow-up session.
Questions about this workflow
Does the workflow send customer messages?
No. The selected Botpress action lists conversations; it does not send replies.
Can I run it on demand?
Yes. Send the request in Telegram whenever you want a fresh listing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Botpress. A trigger fires from one place; an action lands in another.
Telegram triggers
Botpress actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete File
Tool to delete a file by its id or key. use after confirming the file exists.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Account
Tool to get details of the authenticated account. use after confirming valid credentials.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
LIST_BOT_ISSUES
Tool to list issues associated with a specific bot. use when you need to discover errors or configuration problems tied to a bot, optionally paginating through results.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
LIST_CONVERSATIONS
Tool to list all conversations. use when you need to retrieve and page through chat threads.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
LIST_FILE_TAGS
Tool to list all tags used across all bot files. use when you need to retrieve or display file tag metadata; supports pagination via nexttoken.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
LIST_FILE_TAG_VALUES
Tool to list all values for a given file tag across all files. use after determining the tag name; supports pagination via nexttoken.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
LIST_PUBLIC_WORKSPACES
Tool to retrieve a list of public workspaces. use when browsing publicly available workspaces before selection.
LIST_WORKSPACES
Tool to retrieve a list of workspaces. use when you need to list and page through your botpress workspaces, optionally filtering by handle.
Connect any two apps with Notis in the middle.
Telegram and Botpress, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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