Check for a returning renter before adding customer details
When someone contacts you in Telegram, let Notis search Booqable's customer list for a likely existing record so you can keep returning customer details together.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Get Customers
Tool to retrieve a list of customers. use when you need to paginate through customers.
Why this helps
Without a quick lookup, busy teams can create duplicate records or spend time searching after the conversation has moved on.
- Check the existing customer list before starting onboarding.
- Reduce duplicate records for returning renters.
- Keep the lookup connected to the active conversation.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Booqable to Notis once through the portal.
- 2Create an automation or ask Notis to search Booqable customers when Telegram identifies a returning renter.
- 3Describe in one instruction what customer details Notis should use to find likely matches and how to report uncertainty.
- 4Choose Telegram New Message Received as the trigger and select the run-report channel.
- 5Test with a real returning customer's message using a recognizable detail.
Questions about this workflow
Does this create a customer when no match is found?
No. This workflow only lists customers. Customer creation should be a separate step after details are verified.
Can a partial name create false matches?
Instruct Notis to show uncertain results for review rather than treating a partial match as confirmed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Booqable. A trigger fires from one place; an action lands in another.
Telegram triggers
Booqable actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Customer
Tool to create a new customer. use when onboarding a new client and you have verified their details. example: create 'jane doe' with email jane@doe.com.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Order
Tool to create a new order. use after collecting valid customer id and timing details. example: create an order for customer '297f2584-...' starting at '2018-01-01t09:00:00z'.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create Product Group
Tool to create a new product group in booqable. use when you have defined the group's name and pricing details and want to organize items under a shared group.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Delete Customer
Tool to delete (archive) a customer by id. use after confirming the customer should be hidden from searches.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Delete Order
Tool to delete (archive) an order by id. use when you need to hide completed or canceled orders from active listings.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Delete Product Group
Tool to delete a product group by id. use when you need to permanently remove a product group from your catalog after confirming its identifier.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Get Customer
Tool to fetch a specific customer by id. use after obtaining a customer identifier to retrieve full customer details.
Get Customers
Tool to retrieve a list of customers. use when you need to paginate through customers.
Connect any two apps with Notis in the middle.
Telegram and Booqable, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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