Include voice support setup in team onboarding
Let an operator's arrival prompt the agreed voice-support setup step, so onboarding depends less on memory.
Trigger
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Action
Setup inbound call for agent
Add agent for inbound calls
Why this helps
Operational access steps are easy to miss when onboarding happens across chat, calls, and other work.
- Connect a team join event to a defined setup action.
- Reduce forgotten voice-support onboarding steps.
- Make the onboarding sequence more consistent.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Bolna to Notis once in the portal.
- 2Create an automation in the portal or ask Notis to prepare inbound calling when an authorized operator joins the specified group.
- 3Describe the qualifying group, operator context, and Bolna agent in one plain-language instruction.
- 4Choose Telegram New Chat Member as the trigger and select a run-report channel.
- 5Test with an appropriate onboarding example and verify the correct agent setup.
Questions about this workflow
Should every new member trigger the setup?
Specify which group and roles qualify so unrelated joins do not start the workflow.
Does this grant the new member permissions?
The Bolna action sets up inbound calls for an agent; it does not grant Telegram permissions.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Bolna. A trigger fires from one place; an action lands in another.
Telegram triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Delete an agent
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete batch by id
Delete a batch
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Fetch all batches by agent id
List all batches for agent
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Get all agents
List all agents
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Get all phone numbers
List all phone numbers for your account
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Get execution by id
Retrieve specific execution by `execution id`
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Make a phone call from agent
Initiate calls
Retrieve agent by id
Retrieve an agent
Connect any two apps with Notis in the middle.
Telegram and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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