Enable inbound voice support from a Telegram request
Make a clear team request the start of voice support setup, with fewer admin steps to remember.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Setup inbound call for agent
Add agent for inbound calls
Why this helps
A decision to offer phone support can remain stuck in chat while nobody completes the setup.
- Turn an explicit setup request into action.
- Reduce follow-up reminders for operational changes.
- Keep the setup request visible in run reports.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Bolna to Notis once in the portal.
- 2Create an automation in the portal or tell Notis the exact support setup outcome you want.
- 3Write one instruction to run inbound call setup for the specified Bolna agent only when an authorized Telegram request asks for it.
- 4Choose Telegram New Message Received as the trigger and select a run-report channel.
- 5Test with one real authorized setup request and confirm the intended agent is configured.
Questions about this workflow
Can any Telegram user enable inbound calls?
Specify who is authorized in the instruction and ensure the message context makes that clear.
What does the action do?
It adds the selected Bolna agent for inbound calls.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Bolna. A trigger fires from one place; an action lands in another.
Telegram triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Delete an agent
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete batch by id
Delete a batch
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Fetch all batches by agent id
List all batches for agent
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Get all agents
List all agents
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Get all phone numbers
List all phone numbers for your account
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Get execution by id
Retrieve specific execution by `execution id`
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Make a phone call from agent
Initiate calls
Retrieve agent by id
Retrieve an agent
Connect any two apps with Notis in the middle.
Telegram and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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