Reduce phone detail rework in support
If a support message contains both a number and client IP, check whether the phone details validate for the inferred country.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Phone Number Validation by IP
Tool to validate phone numbers by inferring country from client ip. use when you want to validate a number without specifying country.
Why this helps
A mismatched phone region can create unnecessary back-and-forth when following up with a customer.
- Validate a number without manually choosing a country.
- Use client IP to infer regional context.
- Catch contact detail issues closer to the original support request.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Big data cloud once in the Notis portal.
- 2Create the automation there or ask Notis to create it conversationally.
- 3Describe in one instruction that a phone number should be validated by client IP when both appear in a support message.
- 4Select New Message Received and choose the channel for run reports.
- 5Test using a permitted sample number and available client IP.
Questions about this workflow
What inputs does this action use?
It validates phone numbers by inferring the country from the client IP.
What if the message lacks an IP?
The prompt should limit this lookup to cases where the client IP is available.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Big data cloud. A trigger fires from one place; an action lands in another.
Telegram triggers
Big data cloud actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Am I Roaming API
Tool to determine if the user is roaming based on their ip address and gps coordinates. use after obtaining device location to verify roaming status before mobile actions.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
ASN Extended Receiving From Info API
Tool to return upstream providers (receivingfrom) for a given asn. use when you need a paginated list of ases feeding traffic for the specified asn.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
ASN Extended Transit To Info API
Tool to return downstream customers (transitto) for a given asn. use when you need a paginated list of ases receiving traffic from a specific asn.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
ASN Rank List API
Tool to fetch a ranked list of autonomous systems by ipv4 announcement volumes. use after you need to compare or analyze as ranks.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
BGP Active Prefixes API
Tool to retrieve ipv4 or ipv6 prefixes currently announced on bgp. use when inspecting bgp routing announcements for a given asn.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Reverse Geocoding With Timezone API
Tool to return reverse geocoding and time zone info for given coordinates. use when you need both locality details and timezone data in one call.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Country by IP Address API
Tool to geolocate an ip address and retrieve country details and demographics. use when you need country-level data after obtaining the target ip address.
Country Info API
Tool to fetch detailed country information by iso code. use when you need localized names, currencies, regions, and other metadata for a country.
Connect any two apps with Notis in the middle.
Telegram and Big data cloud, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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