Find a Backendless user profile when a question comes up
Get the profile context needed to resolve a request without leaving the thread where it arrived.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Find User by ID
Tool to retrieve user information by id. use when you need to fetch details for a specific user after you have their objectid.
Why this helps
Finding the right user record can interrupt a support conversation and delay a straightforward answer.
- Retrieve profile context for a support request
- Reduce tool switching during user questions
- Keep the lookup tied to a specific user ID
Setup
Build it in a few focused steps.
- 1Connect Telegram and Backendless to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to retrieve a Backendless user profile for eligible Telegram requests.
- 3Write one plain-language instruction requiring a clear user ID and describing the profile details needed.
- 4Choose Telegram New Message Received as the trigger and set a channel for run reports.
- 5Test with a valid user ID you are authorized to look up and check the returned profile.
Questions about this workflow
What does this lookup require?
Find User by ID retrieves user information for a specific Backendless object ID.
Can it search by email instead?
This action is specifically a lookup by ID. Describe the ID requirement in the prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Backendless. A trigger fires from one place; an action lands in another.
Telegram triggers
Backendless actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Copy File
Tool to copy a file or directory within backendless file storage. use when duplicating files to a new location after verifying source and destination paths.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Directory
Tool to create a new directory at the specified path. use when you need to organize files under a new folder structure.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create Backendless Hive
Tool to create a new hive. use when you need to provision a new hive resource before performing hive operations. example: create a hive named 'grocerystore'.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Create Backendless Timer
Tool to create a new timer with schedule and code. use when scheduling recurring or one-off tasks to run server-side logic after confirming parameters.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Delete Directory
Tool to delete a directory at the specified path in backendless file storage. use when you need to remove folders after confirming the path.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Delete File
Tool to delete a file at the specified path in backendless file storage. use after confirming the file's relative path and filename.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Delete Backendless Timer
Tool to delete a backendless timer by name. use when you need to remove a scheduled timer after confirming its name.
Directory Listing
Tool to retrieve a listing of files and directories at a given path. use when browsing or filtering file storage directories.
Connect any two apps with Notis in the middle.
Telegram and Backendless, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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