Prepare customer context when a Telegram member joins
For groups where member introductions include clear customer context, let Notis retrieve relevant Ascora records and report the result.
Trigger
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Action
Get Customers
Tool to retrieve a list of customers. use after authenticating with your api key.
Why this helps
A useful customer introduction in a group can be separated from the customer record people need to consult.
- Bring relevant customer context into view sooner.
- Reduce the manual step of searching after an introduction.
- Keep ambiguous identities visible for follow-up.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Ascora to Notis once through the portal.
- 2Create the automation in the portal or by asking Notis conversationally.
- 3In one plain-language instruction, retrieve Ascora customer records only when the join context clearly identifies a customer and flag uncertain matches.
- 4Choose Telegram New Chat Member as the trigger and select a channel for run reports.
- 5Test with a real member event that includes suitable context and review the lookup.
Questions about this workflow
Will every new group member trigger a customer search?
The prompt should require clear customer context before retrieving records.
What if the Telegram event contains only a username?
Instruct Notis to avoid guessing and report that more identifying information is needed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Ascora. A trigger fires from one place; an action lands in another.
Telegram triggers
Ascora actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Customer
Tool to delete a specific customer by id. use when you need to remove a customer after confirming its existence.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Quotation
Tool to create a new quotation. use when submitting a customer quote request via the ascora api.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Delete Customer
Tool to delete a specific customer by id. use after confirming the customer exists.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Get Customers
Tool to retrieve a list of customers. use after authenticating with your api key.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Get Jobs
Tool to retrieve jobs. use when you need to filter and paginate job listings from ascora.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Connect any two apps with Notis in the middle.
Telegram and Ascora, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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