Use corrected Telegram requests for Ascora customer lookups
When a customer lookup is edited for clarity, have Notis search Ascora using the latest message and return a focused report.
Trigger
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Action
Get Customers
Tool to retrieve a list of customers. use after authenticating with your api key.
Why this helps
A changed name or identifier in chat can make the original lookup irrelevant, while the correction is easy to overlook.
- Base the lookup on the corrected information.
- Avoid acting on a superseded customer identifier.
- Get a report when multiple records could match.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Ascora to Notis once through the portal.
- 2Create an automation through the portal or ask Notis in plain language.
- 3Give Notis one instruction to retrieve Ascora customers only when an edit clearly corrects a customer lookup request, using the latest version.
- 4Select Telegram Message Edited as the trigger and choose a channel for run reports.
- 5Test with a real corrected lookup and check that the latest details were used.
Questions about this workflow
Does this edit an Ascora customer?
No. It retrieves customer records for the clarified lookup.
What if the edit changes the request completely?
Tell Notis to act only when the edited message clearly asks for a customer lookup.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Ascora. A trigger fires from one place; an action lands in another.
Telegram triggers
Ascora actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Customer
Tool to delete a specific customer by id. use when you need to remove a customer after confirming its existence.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Quotation
Tool to create a new quotation. use when submitting a customer quote request via the ascora api.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Delete Customer
Tool to delete a specific customer by id. use after confirming the customer exists.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Get Customers
Tool to retrieve a list of customers. use after authenticating with your api key.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Get Jobs
Tool to retrieve jobs. use when you need to filter and paginate job listings from ascora.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Connect any two apps with Notis in the middle.
Telegram and Ascora, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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