Handle support details with less copy-and-clean work
Keep the substance of a support issue available for follow-up while anonymizing identifying strings in the message text.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Anonymize Value
Tool to anonymize a string or array of string values. use when you need to conceal sensitive text before storage or transmission. example: `anonymizevalue().execute(anonymizevaluerequest(data=['secret']))` limitations: only supports list of strings, not nested structures.
Why this helps
Turning a support message into a useful internal note can require careful, repetitive removal of contact details.
- Spend less time removing contact details by hand.
- Prepare support text for a more privacy-conscious handoff.
- Use a consistent process for new incoming messages.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Anonyflow to Notis once in the portal.
- 2Tell Notis to anonymize plain text in incoming Telegram support messages with Anonyflow.
- 3Select New Message Received and choose your run-report channel.
- 4Test with a fictional issue containing a made-up email address and review the anonymized text.
Questions about this workflow
Will this resolve the support issue?
No. It anonymizes text; it does not assign, answer, or track support work.
What content should the prompt cover?
Keep it focused on plain message text because Anonymize Value supports strings, not nested structures.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Anonyflow. A trigger fires from one place; an action lands in another.
Telegram triggers
Anonyflow actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Anonymize Value
Tool to anonymize a string or array of string values. use when you need to conceal sensitive text before storage or transmission. example: `anonymizevalue().execute(anonymizevaluerequest(data=['secret']))` limitations: only supports list of strings, not nested structures.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Deanonymize Packet
Tool to deanonymize a json data packet using your private key. use after receiving an anonymized packet to recover specific fields.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Deanonymize Value
Tool to deanonymize one or more anonymized string values. use when you need to recover the original plaintext values after encryption-based anonymization. example: `deanonymizevalue().execute(deanonymizevaluerequest(data=["<anonymized string>"]))`
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Test Connection
Tool to test the connection to the anonyflow api. use when verifying that the anonyflow service is reachable and operational before performing anonymization tasks. example: `testconnection().execute(testconnectionrequest())`
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Connect any two apps with Notis in the middle.
Telegram and Anonyflow, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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