Organize Telegram product issue reporters in Amplitude
When a message flags a product issue, add the matched user to a cohort your team can review together.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Update Amplitude Cohort Membership
Incrementally update cohort membership by adding or removing ids. this action allows you to: - add new ids to an existing cohort - remove ids from an existing cohort - perform multiple operations in a single request
Why this helps
A report that needs investigation can vanish under newer Telegram messages before anyone follows up.
- Keeps relevant reporters grouped for investigation.
- Reduces manual follow-up list building.
- Helps teams revisit open product issues in analytics.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Amplitude to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to set it up conversationally.
- 3Use one prompt to define a qualifying product issue, the matching user rule, and the destination cohort.
- 4Choose the new-message Telegram trigger and a channel for run reports.
- 5Test with one real, clearly identified issue report and verify cohort membership.
Questions about this workflow
Will this add people for every support question?
Limit the prompt to reports that meet your stated escalation criteria.
What if the person cannot be identified?
Ask Notis to report the unmatched case rather than guessing which Amplitude user to add.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Amplitude. A trigger fires from one place; an action lands in another.
Telegram triggers
Amplitude actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Check Amplitude Cohort Status
Check the status of a cohort export request. this action allows you to: - poll the status of an in-progress cohort download request - determine if a cohort is ready for download
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Amplitude Event Category
Create a new event category in amplitude. this action allows you to: - create a new event category to organize event types - validate category name before creation key features: - creates event categories for organizing events - returns success/failure status
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create Amplitude Event Type
Create a new event type in amplitude. this action allows you to: - define a new event type with various properties - associate the event with a category - add metadata like description, tags, and owner key features: - creates trackable events in your amplitude project - supports full event type configuration
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Delete Amplitude Event Category
Delete an event category from amplitude. this action allows you to: - delete an existing event category - remove category organization from events key features: - permanently removes event categories - returns success/failure status
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Delete Amplitude Event Type
Delete an event type from amplitude. this action allows you to: - remove an event type from your project - mark live events as deleted - remove planned events from the tracking plan key features: - different behavior based on event status (live, planned, etc.) - returns success/failure status
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Request Amplitude Cohort
Get a single cohort by id and initiate download. this action allows you to: - request a specific cohort from amplitude - optionally include user properties in the response - start the asynchronous download process key features: - supports filtering by specific user properties - returns a request id used for polling status and downloading - supports eu data residency
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Get Amplitude Event Categories
Get event categories from amplitude. this action allows you to: - get all event categories in your project - get a specific category by name
Get Amplitude Event Type
Get a specific event type from amplitude by name. this action allows you to: - retrieve detailed information about a single event type - get all properties and metadata for the event key features: - retrieves comprehensive event type details - returns metadata like category, description, and settings - supports lookup by exact event name
Connect any two apps with Notis in the middle.
Telegram and Amplitude, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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