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Find client email context from Telegram

Bring related email context into view when a client question appears in Telegram.

Trigger

New Message Received

Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.

Action

List Messages

List messages from an agentmail inbox

Why this helps

Answering a simple client question can turn into a time-consuming search through old correspondence.

  • Gather recent email context before replying.
  • Keep the lookup tied to the client question.
  • Avoid a broad, distracting inbox search.

Setup

Build it in a few focused steps.

  • 1Connect Telegram and Agent mail once through the Notis portal.
  • 2Create an automation there or ask Notis conversationally to retrieve client email context.
  • 3Use one instruction asking Notis to list recent messages likely related to a client question only when a Telegram message identifies the client or topic.
  • 4Choose New Message Received as the trigger and select a run-report channel.
  • 5Test with one real client question and confirm the listed messages are relevant.

Questions about this workflow

Does this answer the client automatically?

No. It lists email messages for context so you can decide what to send.

Can the search be limited to recent messages?

Yes. State a reasonable recency window in the instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Telegram to Agent mail. A trigger fires from one place; an action lands in another.

Telegram triggers

Agent mail actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Message

Get a specific message from an agentmail inbox

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

List Messages

List messages from an agentmail inbox

ActionInstant

New Message Received

Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.

TriggerInstant

Send Email

Send an email using agentmail api

ActionInstant

New Channel Post

Triggered when a new post is published to a channel where your bot is an administrator.

TriggerInstant

Callback Query Received

Triggered when a user taps an inline keyboard button attached to one of your bot's messages.

TriggerInstant

Message Edited

Triggered when a message in a chat your bot can see is edited by its sender.

TriggerInstant

New Chat Member

Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.

TriggerInstant

Connect any two apps with Notis in the middle.

Telegram and Agent mail, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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No card. Works with personal or business Agent mail.