Acknowledge after-hours requests by email
Set expectations when a request arrives late, so it does not become another open loop to remember.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Send Email
Send an email using agentmail api
Why this helps
After-hours messages can create pressure to respond immediately or uncertainty about what was acknowledged.
- Confirm that a request was received.
- Set expectations using a stated response window.
- Reduce the pressure to compose a full answer immediately.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Agent mail once via the portal.
- 2Create an automation there or ask Notis conversationally to acknowledge after-hours requests.
- 3Give one instruction asking Notis to email a brief acknowledgement only for requests received outside your stated business hours, without promising an unstated deadline.
- 4Select New Message Received as the trigger and choose a channel for run reports.
- 5Test with a real after-hours request and review the timing and recipient.
Questions about this workflow
How does Notis know the business hours?
Include your business hours and timezone directly in the plain-language instruction.
Will the acknowledgement answer the request?
It can simply confirm receipt and state the next response window, as instructed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Agent mail. A trigger fires from one place; an action lands in another.
Telegram triggers
Agent mail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Message
Get a specific message from an agentmail inbox
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Messages
List messages from an agentmail inbox
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Send Email
Send an email using agentmail api
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Connect any two apps with Notis in the middle.
Telegram and Agent mail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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