Get reporting context after an escalation
When an escalation reaches Notis, bring current FaceUp statistics into the same review moment.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
FaceUp GraphQL Statistics Query
Tool to execute a graphql query to retrieve faceup statistics. use when you need to fetch or filter metrics (e.g., by date range or school ids).
Why this helps
Escalations demand attention quickly, and searching for wider context can add another interruption.
- Starts a statistics check when your backend sends an escalation request.
- Presents relevant reporting context in the run summary.
- Helps you keep the review focused while responding to a signal.
Setup
Build it in a few focused steps.
- 1Connect Synthflow ai and Faceup to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to review escalation signals.
- 3In one instruction, ask Notis to query FaceUp statistics when the webhook arrives and summarize them with the supplied Synthflow escalation context.
- 4Choose an incoming webhook trigger and a channel for run reports.
- 5Test with one real escalation request and verify the context note is clear.
Questions about this workflow
Does the automation decide what action to take on an escalation?
It retrieves FaceUp statistics and summarizes context. A person should review the result and decide what to do.
What sends the webhook?
An external tool or custom backend in your Synthflow workflow can send the request to Notis.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Synthflow ai to Faceup. A trigger fires from one place; an action lands in another.
Synthflow ai triggers
Faceup actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
FaceUp GraphQL Statistics Query
Tool to execute a graphql query to retrieve faceup statistics. use when you need to fetch or filter metrics (e.g., by date range or school ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Connect any two apps with Notis in the middle.
Synthflow ai and Faceup, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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