Confirm Orders Instantly with Pre-Approved Templates
When checkout completes in Stripe, Notis sends a WhatsApp template confirming the order. Professional, reliable, 99.9% delivery—no customer ever misses it.
Trigger
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Action
Send template message
Send a template message to a whatsapp number.
Why this helps
You send order confirmations via email but they land in spam or get missed. Customers wonder if their order went through. You're left answering 'did I order?' for hours.
- Template is pre-approved by WhatsApp, guaranteed delivery outside 24-hour window
- Orders are confirmed in the chat where customers already talk to you
- Customers never doubt whether their purchase went through
Setup
Build it in a few focused steps.
- 1Connect Stripe and WhatsApp to Notis.
- 2Design a template in WhatsApp including: order #, total, delivery date, and a thank you.
- 3Submit the template to WhatsApp for approval (1–2 hours).
- 4In Notis, create: 'When checkout completes in Stripe, send my order confirmation template.'
- 5Test by completing a checkout and checking for the WhatsApp message.
- 6Track send rates in Notis—they should be 99%+.
Questions about this workflow
Can the template include the customer's order details?
Yes. You can use placeholders like {{order_id}}, {{total}}, {{delivery_date}} and Notis fills them in from Stripe automatically.
What if a customer hasn't texted me before?
Notis queues the template until they reach out. The message will be sent as soon as they do, so no confirmation is lost.
Can I have different templates for different product types?
Yes. Create multiple automations—one per product category—and Notis sends the relevant template based on what they bought.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Whatsapp. A trigger fires from one place; an action lands in another.
Stripe triggers
Whatsapp actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Product Created Trigger
Triggered when a product is created in Stripe
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Not just Stripe and Whatsapp. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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