Log Custom Payment Events in Jira via Webhook
If you have a custom billing system alongside Stripe, events get lost in sync. Notis accepts webhook calls from your system and logs them as comments in Jira.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Why this helps
You use Stripe plus a legacy billing system or custom processor. Events sync imperfectly and you manually update Jira or accept inconsistent records.
- All payment events (Stripe + custom systems) end up in one Jira issue
- No manual copying or reconciliation—Notis captures everything automatically
- Audit trail is complete and searchable in Jira
Setup
Build it in a few focused steps.
- 1Connect Jira to Notis.
- 2Tell Notis: 'Accept incoming webhooks from my billing system and add each event as a comment to the Revenue Tracking issue in Jira.'
- 3Notis will provide you a webhook URL. Add it to your billing system's outgoing webhooks.
- 4Test by sending a sample payment event from your system and confirming the comment appears in Jira.
- 5Monitor the webhook logs in Notis to catch any delivery failures.
Questions about this workflow
What format should the webhook payload be in?
JSON is standard. Notis parses common payment fields (amount, date, customer, status). Tell us your payload format and we'll map it.
Can we filter which webhooks create issues vs. just comments?
Yes—tell Notis to create a new Jira issue for certain event types (e.g., refunds) and just comment on the main issue for routine payments.
What if the webhook fails to reach Jira?
Notis queues failed deliveries and retries. You'll see failed webhooks in the Notis dashboard and can manually replay them.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Jira. A trigger fires from one place; an action lands in another.
Stripe triggers
Jira actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Add Attachment
Uploads and attaches a file to a jira issue.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Product Created Trigger
Triggered when a product is created in Stripe
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Not just Stripe and Jira. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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