Failed Charge Thread Labeling Automation
Every failed charge thread gets labeled automatically. Find and manage all failures from one label.
Trigger
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Action
Modify thread labels
Adds or removes specified existing label ids from a gmail thread, affecting all its messages; ensure the thread id is valid.
Why this helps
Charge failures happen randomly and the follow-up emails get scattered throughout your inbox. There's no single place to see all charge failures and their status.
- All failed charge threads are findable in one label
- Easy to see which failures have been resolved and which are pending
- Reduces search time when you need to reference a past failure
- Creates accountability for following up on each failure
Setup
Build it in a few focused steps.
- 1Connect Stripe and Gmail to Notis.
- 2Create an automation: 'When a charge fails in Stripe, label the related email thread as Charge-Failed for tracking and follow-up purposes.'
- 3Set 'Charge Failed' as your trigger.
- 4Choose your notification channel.
- 5Test by triggering a charge failure and verifying the thread gets labeled.
Questions about this workflow
Can I create the label if it doesn't exist?
Yes. Include in your prompt: 'Create a Charge-Failed label if needed, then apply it.'
Should I also move it to a specific folder?
Labels are better than folders in Gmail. But you could also archive it if you only want to see failures in the label.
Can I label threads from multiple customers together?
Yes. All charge failures get the same label regardless of customer.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Gmail. A trigger fires from one place; an action lands in another.
Stripe triggers
Gmail actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create label
Creates a new label with a unique name in the specified user's gmail account.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Product Created Trigger
Triggered when a product is created in Stripe
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Not just Stripe and Gmail. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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