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Failed Charge Thread Labeling Automation

Every failed charge thread gets labeled automatically. Find and manage all failures from one label.

Trigger

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

Action

Modify thread labels

Adds or removes specified existing label ids from a gmail thread, affecting all its messages; ensure the thread id is valid.

Why this helps

Charge failures happen randomly and the follow-up emails get scattered throughout your inbox. There's no single place to see all charge failures and their status.

  • All failed charge threads are findable in one label
  • Easy to see which failures have been resolved and which are pending
  • Reduces search time when you need to reference a past failure
  • Creates accountability for following up on each failure

Setup

Build it in a few focused steps.

  • 1Connect Stripe and Gmail to Notis.
  • 2Create an automation: 'When a charge fails in Stripe, label the related email thread as Charge-Failed for tracking and follow-up purposes.'
  • 3Set 'Charge Failed' as your trigger.
  • 4Choose your notification channel.
  • 5Test by triggering a charge failure and verifying the thread gets labeled.

Questions about this workflow

Can I create the label if it doesn't exist?

Yes. Include in your prompt: 'Create a Charge-Failed label if needed, then apply it.'

Should I also move it to a specific folder?

Labels are better than folders in Gmail. But you could also archive it if you only want to see failures in the label.

Can I label threads from multiple customers together?

Yes. All charge failures get the same label regardless of customer.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Gmail. A trigger fires from one place; an action lands in another.

Stripe triggers

Gmail actions

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

Modify email labels

Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Create email draft

Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Create label

Creates a new label with a unique name in the specified user's gmail account.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Delete Draft

Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

Delete message

Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Fetch emails

Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.

ActionInstant

Subscription Deleted Trigger

Triggered when a subscription is deleted in Stripe

TriggerInstant

Fetch message by message ID

Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.

ActionInstant

Fetch Message by Thread ID

Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.

ActionInstant

Connect any two apps with Notis in the middle.

Not just Stripe and Gmail. Any combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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