Skip to content
Notis

Failed Charge Thread Labeling Automation

Every failed charge thread gets labeled automatically. Find and manage all failures from one label.

Trigger

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

Action

Modify thread labels

Adds or removes specified existing label ids from a gmail thread, affecting all its messages; ensure the thread id is valid.

Why this helps

Charge failures happen randomly and the follow-up emails get scattered throughout your inbox. There's no single place to see all charge failures and their status.

  • All failed charge threads are findable in one label
  • Easy to see which failures have been resolved and which are pending
  • Reduces search time when you need to reference a past failure
  • Creates accountability for following up on each failure

Setup

Build it in a few focused steps.

  • 1Connect Stripe and Gmail to Notis.
  • 2Create an automation: 'When a charge fails in Stripe, label the related email thread as Charge-Failed for tracking and follow-up purposes.'
  • 3Set 'Charge Failed' as your trigger.
  • 4Choose your notification channel.
  • 5Test by triggering a charge failure and verifying the thread gets labeled.

Questions about this workflow

Can I create the label if it doesn't exist?

Yes. Include in your prompt: 'Create a Charge-Failed label if needed, then apply it.'

Should I also move it to a specific folder?

Labels are better than folders in Gmail. But you could also archive it if you only want to see failures in the label.

Can I label threads from multiple customers together?

Yes. All charge failures get the same label regardless of customer.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Gmail. A trigger fires from one place; an action lands in another.

Stripe triggers

Gmail actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Modify email labels

Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create email draft

Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

Create label

Creates a new label with a unique name in the specified user's gmail account.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Delete Draft

Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Delete message

Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Fetch emails

Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

Fetch message by message ID

Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Fetch Message by Thread ID

Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.

ActionInstant

Connect any two apps with Notis in the middle.

Stripe and Gmail, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

Save your first hour today.

7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Gmail.