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Notis

Route Issues Automatically From External Systems

When your external tools send a webhook (e.g., a support ticket, customer request, or monitoring alert), Notis automatically creates and assigns a GitHub issue to the right person—no manual ticket triage, no forgotten action items.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Add assignees to an issue

Adds or removes assignees for a github issue; changes are silently ignored if the authenticated user lacks push access to the repository.

Why this helps

Support tickets pile up in your support tool, but engineering doesn't see them; critical issues get buried, context-switching happens when someone finally notices, time-sensitive requests miss deadlines.

  • External system events instantly become assigned GitHub issues
  • Correct team member is assigned automatically based on your rules
  • No manual ticket triage or forwarding needed
  • Reduces cognitive load: critical issues don't get lost in tool gaps

Setup

Build it in a few focused steps.

  • 1Connect GitHub to Notis.
  • 2Create a webhook automation: 'When you receive a webhook, create a GitHub issue with title from the webhook's subject field, and assign it to [team member]'.
  • 3Tell Notis your assignment logic: 'if webhook priority is urgent, assign to Alice; if standard, assign to Bob'.
  • 4Notis generates a unique webhook URL—configure your external tool to POST events to that URL.

Questions about this workflow

What if I want different assignment rules based on issue type?

Tell Notis: 'if webhook type is bug, assign to QA-lead; if type is feature, assign to product-owner'. Notis routes based on any webhook field.

Can I add labels or milestone automatically?

Yes. Tell Notis: 'add label [webhook-category] and milestone [sprint-name] to each issue'. Notis applies metadata from the webhook.

What if the assigned person is out?

Tell Notis to have a fallback: 'if primary assignee is out, assign to backup person'. Notis respects out-of-office status.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to GitHub. A trigger fires from one place; an action lands in another.

Stripe triggers

GitHub actions

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

Accept a repository invitation

Accepts a pending repository invitation that has been issued to the authenticated user.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

List repositories starred by the authenticated user

Deprecated: lists repositories starred by the authenticated user, including star creation timestamps; use 'list repositories starred by the authenticated user' instead.

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

List stargazers

Deprecated: lists users who have starred a repository; use `list stargazers` instead.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Star a repository for the authenticated user

Deprecated: stars a repository for the authenticated user; use `star a repository for the authenticated user` instead.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

Add email for auth user

Adds one or more email addresses (which will be initially unverified) to the authenticated user's github account; use this to associate new emails, noting an email verified for another account will error, while an existing email for the current user is accepted.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Add app access restrictions

Replaces github app access restrictions for an existing protected branch; requires a json array of app slugs in the request body, where apps must be installed and have 'contents' write permissions.

ActionInstant

Subscription Deleted Trigger

Triggered when a subscription is deleted in Stripe

TriggerInstant

Add a repository collaborator

Adds a github user as a repository collaborator, or updates their permission if already a collaborator; `permission` applies to organization-owned repositories (personal ones default to 'push' and ignore this field), and an invitation may be created or permissions updated directly.

ActionInstant

Add a repository to an app installation

Adds a repository to a github app installation, granting the app access; requires authenticated user to have admin rights for the repository and access to the installation.

ActionInstant

Connect any two apps with Notis in the middle.

Not just Stripe and GitHub. Any combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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